Frequently Asked Questions

spantly is a multi-platform social publishing dashboard for short-form video and other social content. Upload once, customize captions per platform, and publish or schedule from one place across TikTok, Instagram, YouTube, LinkedIn, Facebook, X, Pinterest, Threads, Bluesky, and Google Business.

Creators, founders, and small agencies who want one dashboard for short-form publishing without enterprise clutter — and honest platform status instead of fake “published” states.

Same core features without enterprise clutter or $75–$200/month pricing. Connect your accounts, customize once, and publish or schedule from one dashboard.

Create a Free account (no credit card), connect one live social account, upload a video, customize captions, and publish or schedule. Yearly paid plans also offer a 7-day trial.

Yes. Yearly paid plans include a 7-day free trial with full features — no credit card required to start. Monthly plans bill from day one. When the trial ends you can stay on yearly, switch plans, or keep going on Free with lighter limits.

All of them on the platform set: TikTok, Instagram, YouTube, LinkedIn, Facebook, X, Pinterest, Threads, Bluesky, and Google Business. Each has a landing page with specs.

No. One subscription covers every network. You only pay for how many social accounts you connect. Free 1, Creator 15, Growth 50, Pro unlimited.

A social account is one connected profile on a platform. Connecting one Bluesky account = 1 account.

Yes, up to your plan cap. Connect each profile separately — for example personal and brand accounts on the same network.

Never. Bluesky uses an app password you create (encrypted at rest). Other networks use official OAuth. Tokens are never shown in the app. You can disconnect anytime.

Yes — every network in the platform set is online. We never invent a successful post — you see the real result per account.

Create currently uploads video (MP4, MOV, WebM). Write a base caption once, then tweak title, hashtags, privacy, and length limits per platform before you publish or schedule.

Yes. That’s a core feature. Shorten for TikTok, add a YouTube title, keep X under 280 characters — with warnings when something exceeds a platform limit.

Both. Publish immediately or pick a date, time, and timezone. Your calendar shows what’s upcoming and what already went out.

Unlimited for paying users under fair use. Free users get 5 posts per month. Note: 1 upload to 4 platforms counts as 4 posts toward Free limits when those platforms are live.

We use official APIs or protocols (for example Bluesky uses the AT Protocol). Scheduling itself doesn’t reduce reach compared to posting manually.

Platforms publish independently. A failure on one account never rolls back another. You’ll see a clear per-platform status, a human-readable explanation, and a retry when applicable.

Yes. Vertical 9:16 video within Shorts length limits is detected and prepared for YouTube Shorts when you select YouTube in Create.

Free (1 account, 5 posts/mo), Creator ($29/mo, 15 accounts), Growth ($49/mo, 50 accounts), and Pro ($99/mo, unlimited). Yearly billing includes 1 month free on Creator/Growth and 2 on Pro, plus a 7-day trial. Paid plans include every live network.

Yes. Yearly billing gives you 1 month free on Creator and Growth, and 2 months free on Pro. Yearly is selected by default on the pricing page.

No. Start the Free plan or a yearly plan with a 7-day free trial without entering a card. We only ask for payment details when you choose a paid plan that requires them.

Yes. No lock-in. Cancel anytime; paid features stay active until the end of your current billing period.

Yearly paid plans include a 7-day money-back guarantee after the first charge — email support within that window. Monthly plans do not include money-back; cancel anytime and keep access until the billing period ends.

An optional developer API ($5/month or $50/year) for agencies and automation. It requires an active subscription. MCP support for AI agents is on the roadmap.

Yes. Upgrade or downgrade from Billing in the app. Account limits follow your new plan; if you’re over the new account cap you’ll need to disconnect extras before continuing.

Live Bluesky uses an app password you create; future platforms will use official OAuth — no main-account password collection. Access tokens are encrypted at rest. You can revoke access anytime from spantly or the platform’s own settings.

No. We don’t sell your content or account data. See our Privacy Policy for how we handle information needed to run the service.

Growth and Pro support inviting team members. Roles and audit logging help agencies manage client workspaces responsibly.

Every paid plan includes human support. Growth and Pro get priority. Reach out by email — we aim for founder-style, practical answers instead of ticket theater.

Visit /platforms for the full list, or open a dedicated page like /youtube, /tiktok, /instagram, or /twitter-x for scheduling details, specs, and platform-specific FAQs.

Yes. See the Affiliate page for how partners can earn by referring creators and teams to spantly.

Contact us by email — we’re happy to help. You can also start a free trial and explore the product; many answers become obvious once you’ve published your first post.